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Calls for Help Here you can request help on how to solve a problem you are having or request opinions on anything digital scrapbooking related.

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  #1  
Old 10-27-2012, 02:54 PM
MunchkinsMom's Avatar
MunchkinsMom MunchkinsMom is offline
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Location: Utah
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Anyone Else Getting An Error When Uploading Layouts?

For the past two days when I try to upload a layout I get this message:

Forbidden
You don't have permission to access /photopost/bulkupload.php on this server.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.


My image does end up in que though so I can go in after and fill in all the details and submit it fine. Just really annoying and if you don't know to how to go around it, it could affect those entering the Supreme Team Contest.
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  #2  
Old 10-27-2012, 03:09 PM
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Els AW Els AW is offline
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Location: Lelystad, Flevoland, the Netherlands
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Did you check the size of the photo?
I remember I once got such a message, trying to upload a 3600x3600 lay-out!

I see that is not the problem, since you can edit and upload...
I don't know!
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Els

http://i1141.photobucket.com/albums/n593/Patty_Burmeister/GDS/GDSlegacyladiyblinkieALT.gif

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  #3  
Old 10-27-2012, 03:15 PM
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britnkaysmemaw2 britnkaysmemaw2 is offline
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Others are having the same problem.

I have PM'd Debra about this!

Here is what one of the ST XIV Contestants did to get her layout uploaded:

"I tried to upload, got the error message, then pressed back in my browser, ending up at the upload page where I've entered my information the first time. Right at the top - username, image types, max file size; there's a space where it says Images in your queue. I clicked on the red underlined 1, and it took me to the bulk upload page"

Hope this helps for others until we hear back from Debra!
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Last edited by britnkaysmemaw2; 10-28-2012 at 11:15 PM.
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  #4  
Old 10-27-2012, 05:27 PM
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Debra Debra is offline
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Join Date: Jun 2006
Posts: 17,498
My.. the gremlins are sure having fun with us this weekend!

We're working on this issue to resolve as soon as possible.

Thank you to everyone for your patience and we'll be back with a status update asap!
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  #5  
Old 10-27-2012, 06:07 PM
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britnkaysmemaw2 britnkaysmemaw2 is offline
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Yeah......thanks Debra!

Luckily we have some tech savvy gals here who have been able to figure ways around the problem! :)
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Old 10-27-2012, 11:01 PM
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Bright Eyes Bright Eyes is offline
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Join Date: Jul 2012
Location: New Mexico
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Well, that work around isn't happening now.... it won't even put it into the queue. Guess I will try again tomorrow. Hope they can get the bugs worked out before too long.
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  #7  
Old 10-28-2012, 12:55 PM
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Julieintn Julieintn is offline
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Thank you for the info how to get my layout processed!! I was getting this same error and had no clue how to get it uploaded.

Your work-around worked for me once I refreshed the page, and finally did see it in my que. :)
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  #8  
Old 10-28-2012, 01:01 PM
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britnkaysmemaw2 britnkaysmemaw2 is offline
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Glad the work-around is helping for all of us.

When I just tried to upload to the gallery, I got a totally white screen after I hit the upload button. If you refresh your gallery page, you then can see the 1 in the images in que, and can then proceed with upload from there!

Debra knows, and they are working on this!
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Last edited by britnkaysmemaw2; 10-28-2012 at 11:19 PM.
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  #9  
Old 10-28-2012, 01:45 PM
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PattyB PattyB is offline
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Thanks so much for the updates and the work around, I discovered it by accident, LOL!
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  #10  
Old 10-28-2012, 02:24 PM
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britnkaysmemaw2 britnkaysmemaw2 is offline
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Well, was able to upload to the gallery just now with No problems!!!!! YEAH!

But....still can't get my image to show up in the gallery using Insert Image. Still getting a 404 error/forbidden.

I am using Manage attachements....these gremlins haven't fooled us, LOL!
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