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babyofmine
09-22-2013, 10:36 AM
On the store homepage, it shows that there are two kits that are free with purchase. Do we get both kits free with a $15 total purchase? Or does it have to be two different orders, one with $10 and one with $15?

Andrea
09-22-2013, 08:09 PM
You get both kits after Sept. 11 for a $15 purchase. That is when the birthday kit debuted and we decided to run it through the end of the month. If you made a purchase on Sept. 11 or after for $15, you would get both kits. If you made a purchase of $10, you would only get the True colors kit. I hope that makes sense. :)


On the store homepage, it shows that there are two kits that are free with purchase. Do we get both kits free with a $15 total purchase? Or does it have to be two different orders, one with $10 and one with $15?

babyofmine
09-23-2013, 04:01 AM
That does make sense. But when I'm checking out, it says I can add "up to one of the following to your cart for free" and it shows both kits. If I choose one, I don't get the option to add the other one. I have $16.83 in my cart.

britnkaysmemaw2
09-23-2013, 08:08 AM
Julie....hang in there....we will get you an answer soon!

Did you possibly send a PM to Andrea?
She is our new Site Owner and will be working to help you out with this.

Andrea
09-23-2013, 09:04 AM
Ok, I have figured out what we need to do for this. It will not let you get both of them. So, I made a new combined product free gifts product which includes both collabs for $15. You will see it as the free gift option now.

Thanks for letting us know about this. This is a new feature that we've not tried out fully yet. Let me know if you have any further issues with this.

babyofmine
09-23-2013, 07:01 PM
Thanks so much! It worked perfectly. :) In the future would it be better to PM Andrea directly for stuff like this? I didn't want to bother her if it was something that I was just missing.

Andrea
09-23-2013, 10:36 PM
Yes, it's no bother. You can email me too. That's what I'm here for. :)


Thanks so much! It worked perfectly. :) In the future would it be better to PM Andrea directly for stuff like this? I didn't want to bother her if it was something that I was just missing.