View Full Version : reset link policy
01-12-2011, 08:10 PM
Can someone tell me what the policy is here to reset links? I used the contact form on the shoppe page last week when I had an external hard drive & disk failure. I wanted to see if it was possible to resest links from an Andrea Gold purchase that I made in July 09.
I was wondering if I could get a link reset but I haven't heard back from anyone.
01-13-2011, 11:21 AM
I've PM'd Andrea to check this out, and I'm sure she'll get back to you soon.
01-13-2011, 01:23 PM
Email me your order # to firstname.lastname@example.org and I'll see what I can do.
01-14-2011, 06:54 AM
Hi There. I'm sorry, I don't show any request to reset your zips. Can you please re-email your request including your order number and we will be happy to reset your links.
01-14-2011, 05:07 PM
I'll email again with my order #. I'll try the contact us form again.
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