View Full Version : reset link policy

Rhoda Jayne
01-12-2011, 08:10 PM
Can someone tell me what the policy is here to reset links? I used the contact form on the shoppe page last week when I had an external hard drive & disk failure. I wanted to see if it was possible to resest links from an Andrea Gold purchase that I made in July 09.
I was wondering if I could get a link reset but I haven't heard back from anyone.
thanks, Rhoda

01-13-2011, 11:21 AM
I've PM'd Andrea to check this out, and I'm sure she'll get back to you soon.

01-13-2011, 01:23 PM
Hi Rhoda,

Email me your order # to agold76@gmail.com and I'll see what I can do.

01-14-2011, 06:54 AM
Hi There. I'm sorry, I don't show any request to reset your zips. Can you please re-email your request including your order number and we will be happy to reset your links.

Rhoda Jayne
01-14-2011, 05:07 PM
I'll email again with my order #. I'll try the contact us form again.