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View Full Version : Mail is down...



HollyS
10-18-2009, 07:41 AM
We've learned that mail isn't flowing from our site so that means that you won't receive email notifications from gallery comments, forum thread posts, private messages, store confirmation emails, etc. We also won't receive receive any customer service emails from our Contact Us pages so please send a private message to Debra & Hollys if you need assistance. We continue to check PMs often.

We're sorry for this inconvenience and are working on a resolution....

Thanks for your understanding and patience!

Mistica
10-18-2009, 07:46 AM
thanks for letting us know!!!

okekeca
10-18-2009, 07:48 AM
I was wondering about it......now I know the reason.
Thanks for letting us know!!

Laitha
10-18-2009, 07:52 AM
I was wondering about it......now I know the reason.
Thanks for letting us know!!

Holly .. I receive regulary notifications from forum by mail though....

triciacurtis
10-18-2009, 08:34 AM
I have also received forum notifications and a couple of sales confirmations.

twirlyjoy
10-18-2009, 12:06 PM
I've been receiving mail for both forum and gallery notifications with no problem.

elenasworld
10-18-2009, 01:11 PM
Good to know it isn't just me having troubles.
I have not received any notifications since before the upgrade.

carena
10-18-2009, 01:30 PM
Thanks for the info.

michellemomof3
10-18-2009, 01:53 PM
I received mail from the forums, too.

okekeca
10-18-2009, 09:21 PM
I still don't receive any mails from the forum!!!

Dani Alencar
10-19-2009, 07:40 AM
I'm not receiving either... thanks for letting us know.

Scrappinsass
10-19-2009, 03:31 PM
I'm not getting any either.. I wonder if it's singling out web based accounts... ? just a thought... :biggrin:

Gem
10-19-2009, 03:42 PM
It seems that I'm getting the designer updates and also the comments from the gallery. My email account is web based, but perhaps it is the particular supplier of the web based account.

HollyS
10-19-2009, 05:10 PM
it has something to do with different email providers and them trusting our domain now that it moved to another server. Hopefully will just be another day for it to resolve!

Scrappinsass
10-19-2009, 07:37 PM
ahhh that would explain it.. thinks someone has hijacked the name and is now spamming lol... /me waits patiently :biggrin:

triciacurtis
10-19-2009, 07:40 PM
That's interesting - hopefully it will work itself out soon. I don't seem to have any problems with messages being delivered to my mac.com email account.

mosser77
10-20-2009, 04:38 AM
I got some updates this morning, so I think it likes gmail now :)

HollyS
10-20-2009, 04:43 AM
yes me too now. i'm on comcast.net. I'm seeing errors to aol and earthlink addresses currently. Hosting company is working on it.

okekeca
10-23-2009, 02:54 AM
I have gmail and no mail is coming in except for those from the yahoo group.
I hope they will work it out soon.

Scrappinsass
10-23-2009, 04:32 AM
Try looking in the *Spam* folder on the Gmail site... I'll bet it's full of GDS mail :) .. mine was :biggrin:

okekeca
10-23-2009, 08:56 AM
LOL - Lone - you were soooooo right.
YAY!!!!! I am with you all again......

donakat
10-23-2009, 09:39 AM
I'm still not getting mail at all--AOL.

britnkaysmemaw2
10-23-2009, 11:36 AM
Yahoo/att.net are working. I even got a PM yesterday. Woohoo.

mslib
11-02-2009, 06:52 AM
I'm on earthlink, and I haven't had any mail since the switch. Is there something I should be doing?

HollyS
11-02-2009, 08:02 AM
I'm on earthlink, and I haven't had any mail since the switch. Is there something I should be doing?

Yes we still have an oustanding issue with earthlink.net accounts. Our hosting provider is assisting us with it.

mslib
11-02-2009, 09:47 AM
Thanks for letting me know, Holly.